Owner and Data Controller

Arox S.R.L. - Via Messina 38, 20154 Milano (MI) - Italy
Owner contact email: info@arox.com

Type of Data We Collect

We collect information that you voluntarily provide to us when you:

  • Fill out a contact, career, company profile, or datasheet request form
  • Correspond with us via email

Depending on the form, the personal data we collect may include:

  • First and last name
  • Email address
  • Company name
  • Job position
  • Message content
  • Usage data
  • Trackers

Usage data and trackers (Google Analytics) are collected only if you consent through our cookie banner. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and fulfill your requests
  • To send you information you have requested (for example product datasheets)
  • To communicate with you about our products and services
  • To understand website usage in aggregate (only with cookie consent)
  • To comply with legal obligations

Mode and Place of Processing the Data

Methods of processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you submit a form, you consent to us processing the data you provide; analytics cookies are used only after you consent through the cookie banner
  • Legitimate interests: To respond to inquiries and manage business relationships
  • Legal obligations: To comply with applicable laws and regulations

Place

Your information may be transferred to and processed in countries outside the EEA (for example when using Google Analytics or AWS). When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Retention time

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

  • Form submissions: Up to 2 years after last communication
  • Business correspondence: As required by Italian law for accounting purposes

Third-Party Services

We use the following third-party services to process your data:

  • Website forms: Form submissions are processed through our backend API hosted on Amazon Web Services
  • Google Analytics: With your consent, we use Google Analytics 4 (Google LLC) to measure website usage in aggregate, with IP anonymization enabled and advertising features disabled. Their privacy policy can be found at policies.google.com/privacy
  • Amazon Web Services: Our website and form processing run on AWS infrastructure
  • Google reCAPTCHA: When enabled on forms, Google reCAPTCHA may process device and interaction signals to prevent spam. See Google's Privacy Policy

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of how we use your data
  • Right to data portability: Request transfer of your data to another organization
  • Right to object: Object to our processing of your personal data
  • Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us.

Cookies

Analytics cookies are set only if you accept them through our cookie banner. Your consent choice is stored in your browser's local storage (not a cookie). See our Cookie Policy for details.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Latest update" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us or email info@arox.com.

Arox
Via Messina, 38
Italy

Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it.